Return & Refund Policy

Return & Refund Policy – ProStudyZone.com

At ProStudyZone.com, we strive to ensure our customers are fully satisfied with their purchases. This Return & Refund Policy outlines the conditions under which returns and refunds may be requested.

1. Digital Products (e.g., eBooks, PDFs, Courses, Tools)

All digital product sales are final and non-refundable once downloaded or accessed, unless:

  • The product is completely non-functional
  • The product description is misleading or significantly inaccurate

In such cases, you must contact us within 3 days of purchase with proof (e.g., screenshots, access issues).

2. Physical Products (e.g., Printed Books or Merchandise)

If you have received a defective, damaged, or incorrect product, you may request a return or replacement within 7 days of receiving the item. To be eligible for a return:

  • Item must be unused and in original packaging
  • Proof of purchase must be provided

Once we receive and inspect the returned item, we will notify you about the status of your refund or replacement.

3. Non-Returnable Items

  • Downloaded files or digital access codes
  • Opened or used physical products
  • Items returned after 7 days of delivery

4. Refund Processing Time

If approved, refunds will be processed to your original method of payment within 5–10 business days, depending on your payment provider.

5. Cancellation Policy

Orders can be cancelled before shipping or digital delivery. Once processed, cancellations may not be accepted unless there’s a valid issue.

6. How to Request a Return or Refund

Please email us with the following details:

  • Your full name
  • Order number
  • Reason for return or refund
  • Proof of issue (photos/screenshots if needed)

📧 Email: support@prostudyzone.com

7. Contact Us

If you have questions about this policy, feel free to contact us anytime:

🌐 Website: www.ProStudyZone.com
📧 Email: support@prostudyzone.com

Last Updated: July 2025